Terms of Service

These Terms of Service ("Terms") govern your access to and use of ,[object Object], (the "Service"), operated by CREATIVECORE Group (",[object Object],," ",[object Object],," ",[object Object],"). By creating an account or using PROS, you agree to these Terms. If you're agreeing on behalf of a business, you represent that you're authorized to bind it.

1. The Service

PROS is a business-intelligence and marketing platform for pet retailers. It analyzes data from tools you connect and generates insights, recommendations, and creative assets. ,[object Object]

2. Accounts

You must provide accurate information, keep your credentials secure, and are responsible for activity under your account. You must be at least 18 and use PROS for business purposes.

3. Subscriptions, billing, and cancellation

• Plans and pricing. PROS is offered on subscription and usage-based plans. The price, billing frequency, and any usage-based or metered charges are shown at sign-up before you agree. All mandatory fees are disclosed upfront.
• Auto-renewal. Subscriptions renew automatically at the then-current rate for the same term unless you cancel before the renewal date. If a price increases, we will give you advance notice.
• Free trials. Your 14-day free trial begins on the date you create your account. We will notify you before the trial ends and what you'll be charged if you don't cancel.
• Cancellation. You can cancel at any time from your account settings — cancellation is as simple as sign-up, with no phone-call requirement. Cancellation stops future renewals; access continues until the end of the current paid period.
• Refunds. Fees are non-refundable except where required by law.
• Usage charges. Where PROS charges based on usage or credits, the rate and how it's calculated are disclosed before use.

4. Your data and content

• You own your data. You retain all rights to the business data you connect or upload ("Customer Data"). You grant us a limited license to process it solely to provide and improve the Service, as described in our Privacy Policy.
• Your responsibility. You represent that you have the rights and permissions to connect and share Customer Data with us, including any information about your own customers or leads, and that your use of PROS complies with applicable law.
• Deletion. On termination you may export or request deletion of Customer Data as described in the Privacy Policy.

5. AI-generated output

PROS uses AI to produce recommendations and creative assets (copy, images, video). You are responsible for reviewing all output before you use, publish, or spend against it. AI output may contain errors and is provided without warranty of accuracy. You are responsible for ensuring any advertising you publish complies with platform policies and applicable law, including truthful advertising and any required disclosures.

6. Acceptable use

You will not: use PROS unlawfully; upload data you lack rights to; reverse-engineer or resell the Service; overload or interfere with the systems; or use PROS to generate deceptive, infringing, or harmful content. We may suspend accounts that violate these Terms.

7. Third-party integrations

PROS connects to third-party services (e.g., WooCommerce, Google, Meta, CallTrackingMetrics). Your use of those services is governed by their own terms, and we are not responsible for their availability, accuracy, or actions. You authorize us to access those services on your behalf to provide PROS.

8. No guaranteed results

PROS is a tool that supports business decisions. ,[object Object], — including sales, leads, revenue, ranking, or advertising performance. Results depend on many factors outside our control. Insights and recommendations are informational and are not professional, legal, or financial advice.

9. Intellectual property

We own the Service, its software, and its underlying models and design. These Terms grant you a limited, non-exclusive, non-transferable right to use PROS during your subscription. You may not copy or create derivative works of the Service.

10. Disclaimers and limitation of liability

The Service is provided "as is" without warranties of any kind, to the fullest extent permitted by law. To the maximum extent permitted by law, CREATIVECORE's total liability arising from the Service is limited to the amount you paid us in the 12 months before the claim, and we are not liable for indirect, incidental, or consequential damages.

11. Indemnification

You agree to indemnify CREATIVECORE against claims arising from your Customer Data, your use of the Service, or your violation of these Terms or applicable law.

12. Termination

You may cancel anytime (Section 3). We may suspend or terminate access for violation of these Terms, non-payment, or as required by law, with notice where practicable.

13. Changes to these Terms

We may update these Terms. Material changes will be posted with a new effective date and, where appropriate, notified to you. Continued use after changes means you accept them.

14. Governing law and disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. Disputes shall be resolved in the courts of [County], Florida.

15. Contact

CREATIVECORE Group,[object Object],[object Object]